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Beginner
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M&S vouchers not received

I got a blank Friday new customer super fast broadband offer that included an £120 m&s voucher. I completed the online form on 26th November once service was live, and the vouchers have never turned up. The £100 MasterCard rewards card turned up no problem.

How do I raise a query for these M&S vouchers? I’ve tried the online chat but Umer Majied told me I must be wrong as vouchers are never of £50 and ended the chat on me (lovely customer care there).
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Moderator
Moderator
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Message 2 of 2

Re: M&S vouchers not received

@Scrasejj I'm really sorry about the delay with your M&S vouchers, I'll send you a private message with details on how you can contact the mod team and we'll be happy to chase this up for you.  https://community.bt.com/t5/notes/privatenotespage

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