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Hoja
Aspiring Contributor
116 Views
Message 1 of 5

M&S vouchers

Hello, how do I follow up on a claim for £40 M&S vouchers As promised part of my broadband package ? I filled in the broadband benefits voucher form to claim on 31st Dec, after my service was activated.

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: M&S vouchers

@Hoja 

You need to allow 45 days from when you filled in the form, before it can be chased.

https://broadbandbenefits.co.uk/marksandspencers/claim

" Please allow up to 45 days from your service being activated and claim being received for your Gift Card to arrive. Please do not chase your Gift Card before the 45 days has elapsed."

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Hoja
Aspiring Contributor
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Message 3 of 5

Chasing M&S vouchers

 

Hello, how do I follow up on a claim for £40 M&S vouchers as promised part of my broadband package ? I filled in the broadband benefits voucher form to claim on 31st Dec, after my service was activated.

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Distinguished Sage
Distinguished Sage
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Message 4 of 5

Re: Chasing M&S vouchers

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 5 of 5

Re: Chasing M&S vouchers

@Hoja welcome to the community and thanks for posting, I'm sorry your M&S vouchers haven't arrived. I'll send you a Private message so you can get in touch with the moderation team and we'll chase this up with the promotions team.

 

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