I was meant to receive a £100 M&S voucher as part of a uSwitch offer. My broadband was activated on 17th October and I submitted the voucher claim (on broadbandbenefits.co.uk) on the 22nd October. I've raised two complaints with BT, the second of which they responded to denying responsibility for providing these vouchers. I subsequently raised this with uSwitch who tell me that it is actually BT's responsibility.
Can anyone on this forum help me please?
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Hi @TomJB welcome to the forum and thanks for posting. Sorry that you have not received your M&S voucher yet. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to chase this up for you.