I was meant to receive a £100 M&S voucher as part of a uSwitch offer. My broadband was activated on 17th October and I submitted the voucher claim (on broadbandbenefits.co.uk) on the 22nd October. I've raised two complaints with BT, the second of which they responded to denying responsibility for providing these vouchers. I subsequently raised this with uSwitch who tell me that it is actually BT's responsibility.
Can anyone on this forum help me please?
