MORTGAGE HELP £11.52 arrears with credit reference agency for BT cancelled service
Having recently spent months improving my wife and my credit reports and cutting back on spending in order to purchase our home from our landlady I woke up to find my wifes excellent report downscaled to good due to the following:
Cancelled BT and moved to TALKTALK but didn't realise we were still being billed for internet security.
Upshot is that BT have registered 3 missed payments totaling £11.52 with Equifax and we may now miss out on the purchase of our home.
I have spoken to BT but am finding it very difficult to get anywhere.
I really need someone to give assistance with removing these red marks.