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Marks & Spencer Voucher

Hi, I had my BT Broadband installed in January (going live on 16.01.2020) which included incentives of a BT Reward Card and a £40 Marks and Spencers voucher. After an earlier query, I have received the BT Reward Card but am still yet to receive the Marks and Spencer voucher and it has now been more than 45 since the activation. I am aware due to the current crisis that there may have been delays but could you please advise as to whether the claim has been processed as it is now over 4 months since my order.

Thank you.

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