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Beginner
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Message 1 of 4

Marks and Spencers Gift Card

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Hi

Having had issues with the Amazon Prime code (now resolved) I now find that I haven't received the £45 Amazon Gift Card.

I filled in the claim form, and have waited the prerequisite 45 days for the card, and nothing.  More so, I haven't had a jot of communication or acknowledgement regarding it either.

Please can someone support in arranging for this to be sent out.

Regards

Nigel

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Marks and Spencers Gift Card

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@merrytwee 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 4

Re: Marks and Spencers Gift Card

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Hi @merrytwee  Welcome back and sorry you have not received your M&S gift card.
I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

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Moderator
Moderator
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Message 4 of 4

Re: Marks and Spencers Gift Card

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Hi @merrytwee,

Thanks for replying to my private message. I called you today but missed you.

I've had it checked for you and we have manually claimed it for you. The £40 M&S voucher will be with you within the next 30-45 days maximum Smiley Happy

Thanks

DanielS

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