Part of the deal in signing up to bt broadband in January included £40 of Marks and Spencers vouchers. I have claimed through the appropriate benefits site and over 45 days has elapsed and no sign of the vouchers. Although I had some difficulty obtaining an Amazon prime membership code, this was resolved along with bt reward card that were also part of the deal.
Please can someone arrange for the gift card to be sent on.
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Hi @kevin68 thanks for sending over your details.
Please can you tell me which 3rd party website (ie MSE, Uswitch, etc) the order was placed via and I will then be able chase this up with the promotions team for you. They normally take 2-3 days to get back to us.
Hi @kevin68 sorry this is taking longer than usual. I've chased the promotions team this morning for an update as they would normally have got back to me by now. I'll update you as soon as I can.
Hi @kevin68 Sorry for the delay and the promotions team have got back to me now. They have had to manually order the M&S voucher for you. This does mean that it will be with you within the next 45 days. Please post back to let me know that you receive it ok.