I ordered my Infinity along with the Mastercard offer, my line went live on the 21st March without a hitch but my account dows not mention any rewards, You are not eligible to claim a reward, please see FAQs for more information, when will this be on my account to claim ?
Still says You are not eligible to claim a reward, please see FAQs for more information.
Driving me nuts now
Hi @markeagles4 and welcome.
I'm sorry you're having problems claiming the card. Were there any issues with the original order? Did you place it through the correct site? Can you give us more details and we'll try to help you.
Had a response on the 29th saying i am eligable to recieve the reward and to claim again but its still not on my account.