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Venomx
Expert
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Message 1 of 3

May have accidentally cancelled contract

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I spoke to someone yesterday at BT regarding the fact i have two sim cards and only need one. She then told me the fees which would incur and i decided against cancelling..

 

If the cancellation had gone through would i have received an email and have an " open order " or whatever in MYBT ( online )

 

Thanks

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LittleHelper
Contributor
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Message 2 of 3

Re: May have accidentally cancelled contract

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Yes if there was a cancellation you would be able to see it at www.bt.com/trackmyorder or by logging in to the MyBT app.

You would of also had some auto emails advising of the cancellation. If there is nothing in either of those places then you should be fine 🙂
Venomx
Expert
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Message 3 of 3

Re: May have accidentally cancelled contract

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Ok, thanks 🙂

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