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Wheelnut1
Beginner
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Message 1 of 5

Moving away

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I am sure this has been answered before. I am moving in with my girlfriend and family. She already has a TV package and Broadband. I am also moving county so my house is empty now. Can I find out about my contract and any cancellation charges online or is there a free number I can call from my O2 mobile? I will return my house to the council soon.
Thank you.
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Moderator
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Message 2 of 5

Re: Moving away

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@Wheelnut1  if you contact our live chat team on this link they'll be able to let you know how longs left on your contract and if there will be any cancellation charges. 

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Wheelnut1
Beginner
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Message 3 of 5

Re: Moving away

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Wow! Thankyou
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Wheelnut1
Beginner
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Message 4 of 5

Re: Moving away

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That was the simplest thing I've ever seen with BT, an answer from Neil0, a live chat and the service cancelled within 10 minutes. The call handler even called me back on my mobile 😛

Thank you everyone
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Moderator
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Message 5 of 5

Re: Moving away

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@Wheelnut1 No problem at all, I'm glad we were able to help Smiley Happy