Moving from BT, but have a bill for BB service for the next 3 months.
I'm canceling my BT as I'm leaving my parents house and in my new home it will be going under my partners name. I have a bill which has included my broadband and line rental for the next 3 months. I have £100 in credit which will cover my bill up until my account is canceled on the 21st, yet I'm getting payment reminders. What should I do?
Re: Moving from BT, but have a bill for BB service for the next 3 months.
Until your account is actually closed BT expect you to keep paying as if it was continuing. You can ignore it till the 21st, but they may restrict it for non payment in the mean time and that could result in late payment charges.
Easiest way is it pay any bills and they'll give you the credit back after you've left.