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Jneillj
Beginner
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Message 1 of 2

Moving to new address delayed

October 1st I placed a order to get BT infinity 2 and I also requested for BT to take over the phone service at my new address and end the service at my current address on 23/10/17 however moving into my new address has been delayed by a couple of weeks - When i go to order summary to try and change my moving out date again it does not seem to update it just stays on 23/10/17 as my activation date. I'm not sure who to contact about this so a contact number would be appreciated thank you!
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1 REPLY 1
Moderator
Moderator
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Message 2 of 2

Re: Moving to new address delayed

Hi @Jneillj Sorry that you homemove has been delayed.

 

Please contact the Orders Live Chat Team and they will be happy to help amend your order.

 

Cheers

John 

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