I have recently had to enter into a new contract with BT. I now have 2 accounts. I can see the bills for both the new and old accounts on the website - there is a drop-down box at the top right of the screen that allows you to switch between accounts. If I switch to my products, then I can only see the old account - the drop-down button doesn't work.
The myBT app shows my new Account number but bills, usage and products don't work "Due to a temporary hitch at our end...." - this message has been showing for a few weeks now.
Any thoughts on how to resolve
