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Beginner
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Message 1 of 8

My Rewards

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Hi I signed up to Superfast Fiber broadband on the 12th December which was activated on 20th December and I was meant to receive a reward MasterCard but when I go to the reward page of my BT it says no reward available?

 

Thanks Philip

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Message 2 of 8

Re: My Rewards

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@phillbeewrote:

Hi I signed up to Superfast Fiber broadband on the 12th December which was activated on 20th December and I was meant to receive a reward MasterCard but when I go to the reward page of my BT it says no reward available?

 

Thanks Philip


It may seem like the same thing you've already tried but try entering your details via this link. 

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Beginner
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Message 3 of 8

Re: My Rewards

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Hi Longshanks0511
I've tried that link with no joy
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Moderator
Moderator
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Message 4 of 8

Re: My Rewards

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Hi @phillbee welcome to the forum and thanks for your post. Sorry that you are unable to claim your reward card. Do you remember if you went to bt.com and placed your order directly on our website or were you directed to it by a link on another website like MSE or Uswitch for example?

cheers
John

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Message 5 of 8

Re: My Rewards

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Hi JohnC2 it's possible that it was Mse but I'm unable to find the original link so i can't be sure

philip
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Message 6 of 8

Re: My Rewards

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Hi @phillbee, thanks for getting back to me. I've sent you a Private Message with details on how to contact the Mod team and we'll help you claim the reward card.

cheers
John

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Beginner
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Message 7 of 8

Re: My Rewards

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Hi JohnC2 thanks for all your help my cards are in the post


Philip

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Message 8 of 8

Re: My Rewards

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Thanks for letting us know @phillbee. It was actually @NeilO who sorted this for you so I'll pas on your thanks.

Cheers

David

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