cancel
Showing results for 
Search instead for 
Did you mean: 
irenejoy
Beginner
227 Views
Message 1 of 3

My bt

Hi. I am able to log into my email accounts but cannot connect to my bt. I have reset my password and have been sent my user name but to no avail. Just says not recognised when I try yo log in. I wanted to set up bt sport but now can't even go to my account. Any ideas?
f
0 Ratings
Reply
2 REPLIES 2
Distinguished Sage
Distinguished Sage
221 Views
Message 2 of 3

Re: My bt

Your MyBT ID, may not be the same as your e-mail address.

 

Did you register for MyBT, as its a separate process altogether using this link.

https://www.bt.com/appsprofile/registration/signup.do?addAccountMandate=Y

 

If you have done that, and waited 48 hours, and still cannot get access

If you would like to try Live Chat they should be able to help you.

0 Ratings
Reply
A1944
Expert
204 Views
Message 3 of 3

Re: My bt

Something seems not right with parts of the BT site today.  I am struggling with getting into the usage monitor this morning.  I get in eventually, but only after a couple of false starts.

0 Ratings
Reply