I just received an e-mail from BT that describes my broadband contract is ending soon. I'm not sure when is the exact expiry date (I cannot find it on the website nor e-mail) maybe this month.
Anyway, I guess that most of you may already received this e-mail as well. But I'm not sure that if I don't renew the contract and just leave it. And I would like to renew the contract a couple of months later because I don't need the internet right now and I don't want to waste money during the period.
Here are my questions. I would really appreciate your information.
1. If I leave without any action, does the internet stops at the ending date and the BT won't charge any later on? or do I need to do something to notice them I would not renew the contract?
2. When I restart a contract, do they offer with higher price to the same speed offer?
if you don't do anything then when your fixed contact reaches end date then you automatically move to a rolling monthly contract but no longer get the discounts you had at start of contract - cost will increase
you can phone options team 0800800030 and negotiate a new deal
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