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Aspiring Contributor
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My order won't load on the track order page. Engineer due tomorrow? Help.

Hi.

I have been waiting for broadband to be connect for nearly 4 weeks. This has been escalated and I have been told by a manager that an Engineer is due to visit tomorrow.

However my order VOL013-xxxxxxxxxxxxxx now will not load on the track order page. Originally it said 28th March (Saturday) for engineer visit. But I was assured by the manager handling my case that he/she will be visiting tomorrow due to it being expedited.

I'm confused, I can't track the progress of my order and I'm not wondering whats happening.

Thanks

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