cancel
Showing results for 
Search instead for 
Did you mean: 
GBRAMONE
Newbie
3,035 Views
Message 1 of 4

NAME CHANGE ON BILLING ADDRESS

Go to solution

Hi

 

Please can someone give me advice on how to change the Bill from my mothers name to my wifes name?

 

Keep same address and keep same telephone number.

 

Thanks

 

GBRAMONE

0 Ratings
3 REPLIES
Distinguished Sage
3,032 Views
Message 2 of 4

Re: NAME CHANGE ON BILLING ADDRESS

Go to solution

Hi

I am sorry to see you are having problems with your BT Service

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums

Highlighted
ronymaxwell
Beginner
3,013 Views
Message 3 of 4

Re: NAME CHANGE ON BILLING ADDRESS

Go to solution

If you have your Internet via your phone line, beware!  When I did this, because it was a change of surname, BT closed the internet connection.  My ISP opened it again but I was charged a total of (£25+£65) £90 for the privelige.  They promised a refund but it hasn't happened yet.

0 Ratings
HHGTTG
Expert
2,992 Views
Message 4 of 4

Re: NAME CHANGE ON BILLING ADDRESS

Go to solution

In a way I have the same problem with my telephone account as the bills come through my letterbox with my father's initials although all the DD's are paid in my name. I think that I will keep it that way for fear of upsetting the Apple cart and causing all sorts of problems. It has been like this since 1975!!

0 Ratings