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Newbie
Posts: 1
Registered: ‎01-10-2012
0
Accepted Solution

NAME CHANGE ON BILLING ADDRESS

Hi

 

Please can someone give me advice on how to change the Bill from my mothers name to my wifes name?

 

Keep same address and keep same telephone number.

 

Thanks

 

GBRAMONE

Distinguished Sage
Posts: 50,042
Registered: ‎21-06-2010

Re: NAME CHANGE ON BILLING ADDRESS

Hi

I am sorry to see you are having problems with your BT Service

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums


john46 | BT.com Help Site | BT Service Status
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Beginner
Posts: 7
Registered: ‎01-10-2012
0

Re: NAME CHANGE ON BILLING ADDRESS

If you have your Internet via your phone line, beware!  When I did this, because it was a change of surname, BT closed the internet connection.  My ISP opened it again but I was charged a total of (£25+£65) £90 for the privelige.  They promised a refund but it hasn't happened yet.

Expert
Posts: 337
Registered: ‎05-02-2011
0

Re: NAME CHANGE ON BILLING ADDRESS

In a way I have the same problem with my telephone account as the bills come through my letterbox with my father's initials although all the DD's are paid in my name. I think that I will keep it that way for fear of upsetting the Apple cart and causing all sorts of problems. It has been like this since 1975!!