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Moderator
Moderator
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Message 11 of 13

Re: what is going on?

Hi @jchristie237,

 

I can totally understand you frustration, I am sorry that your complaint is still ongoing. I would like the chance to help put things right. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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jchristie237
Beginner
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Message 12 of 13

Re: NEVER EVER AGAIN WILL I USE BT!!!

Hello, I sent an email as requested on the 12th but have not heard anything back. I'm starting to worry as I've received an email saying my avmccount will be cancelled on the 19th. Also I've tried with out luck to find my most recent Volo number and ajm order number. Would you be able to help with this? I get nowhere my phone.
Kind regards
Jen Christie
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Moderator
Moderator
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Message 13 of 13

Re: NEVER EVER AGAIN WILL I USE BT!!!

Hi @jchristie237

 

Thanks for posting back!

 

I have checked our email queue and we have received your details.  Sorry for the delay getting back to you.  We are very busy at the moment.  Rest assured, when we pick this up we will help sort things out.

 

Cheers,

 

Robbie

Community ModeratorRobbieMac
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