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Moderator
Moderator
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Message 11 of 18

Re: New Account + Home

Hi Rizlaman,

 

I'll be able to transfer that email address over to your BT Account. Please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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Rizlaman
Aspiring Contributor
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Message 12 of 18

Re: New Account + Home

Done,thank you
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Rizlaman
Aspiring Contributor
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Message 13 of 18

Re: New Account + Home

Is the email attached to my account? It seems its still listed under my mothers account?

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Distinguished Sage
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Message 14 of 18

Re: New Account + Home


The forum mods normally reply within 3/5 working days after you have contacted them
They will contact you personally by email or phone it may take a while for the change over 

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Rizlaman
Aspiring Contributor
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Message 15 of 18

Re: New Account + Home

Thats the thing, I got 2 phone calls about it saying it was done, but the account still appears under my mothers account, nothing seems to have changed, she can still delete it if she wants, I can't..

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Distinguished Sage
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Message 16 of 18

Re: New Account + Home

I have asked the mods to look into it again and contact you again
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Rizlaman
Aspiring Contributor
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Message 17 of 18

Re: New Account + Home

Thank you John
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Moderator
Moderator
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Message 18 of 18

Re: New Account + Home

Hi Rizlaman,

 

Sorry to hear that the email address is still showing under your mom's account. I can see that my colleague Claire sent you an email on the 22nd. If you drop her a reply she be able to get this corrected.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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