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Simpody
Beginner
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Message 1 of 2

New Build Availability

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I'm moving into a new build property in about a month. The property is part of a new development and FTTC infrastructure has been built into the estate. When I check openreach is states that fibre is available but i can't yet order. I know fibre is available and the cabinet listed is the same cabinet as the rest of the estate. When checking house numbers lower than mine that are literally over the road 80mb is available. My address advises only 6mb on ADSL. Does anybody know why I can't order or how long it usually takes to be able to. The property is complete and the phone line was built in by Taylor Wimpey.
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: New Build Availability

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Place an order for a phone line first, then when that is active, you should be able to order broadband.