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MBR123
Expert
675 Views
Message 51 of 329

Re: New Totally Unlimited usage

Wow, you were quick. You should of left it a while buddy until questions have been answered. Were you already on Option 2 Infinity like me cause you might not of had to reorder, I have sent a message through to BT to find out were I stand before reordering a new contract.

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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geo1986
Aspiring Expert
670 Views
Message 52 of 329

Re: New Totally Unlimited usage

Mbrq123 - customers have to recontract to get totally unlimited
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biffo1963
Aspiring Expert
645 Views
Message 53 of 329

Re: New Totally Unlimited usage

Gosh, I didn't expect that - nice one, BT !   But is it worth re-contracting from an already unlimited contract just to get un-throttled torrents ?  Decisons, decisions......

 

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uklee
Contributor
637 Views
Message 54 of 329

Re: New Totally Unlimited usage

i dont use p2p but recontracted 50gb on bt cloud would be useful for me plus theres £1 discount offered - we have line rental saver so that save a few pennies as well.

 

Lee

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Sage
Sage
610 Views
Message 55 of 329

Re: New Totally Unlimited usage


@uklee wrote:

just recontracted and its NOT signed me up for 18 months

 

  • Unlimited Broadband and Evening & Weekend Calls with BT Infinity
  • Your contract started on 25/08/2011
  • Your contract finishes on 24/02/2013

 

 

Confued now just looked at track my order where is states contract 12months - so idea what correct. That said 12 months I can deal with


That's your old contract, it can take 24hrs or more to update your online account.

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Deathtrap3000
Recognised Expert
576 Views
Message 56 of 329

Re: New Totally Unlimited usage

How are people recontracting? Cant see an option to do so.

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Sage
Sage
570 Views
Message 57 of 329

Re: New Totally Unlimited usage

You have to contact BT and accounts arrange it, it takes 5 days.

 

We’ll not be moving over existing unlimited BT Total Broadband or Infinity customers to the new totally unlimited packages but you can request it yourself. It takes 5 days to change over and you’d be re-contracting at the same time.

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Deathtrap3000
Recognised Expert
565 Views
Message 58 of 329

Re: New Totally Unlimited usage

I see, so theres no option to do it online. 

Not sure how it would work with my employee infinity.

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Spenty
Aspiring Expert
557 Views
Message 59 of 329

Re: New Totally Unlimited usage


@Deathtrap3000 wrote:

How are people recontracting? Cant see an option to do so.


You can do it online just login to my BT then go to My Broadband and click one of the upgrade buttons on the page.

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Highlighted
Guru
537 Views
Message 60 of 329

Re: New Totally Unlimited usage

You can just order it online with your BT account.

If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
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