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Distinguished Sage
Distinguished Sage
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Message 11 of 12

Re: Really fed up!!

Try running the dslchecker again as the last time it said your cabinet was waiting on openreach increasing capacity   until this is done you will not be able to get infinity 



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Aspiring Expert
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Message 12 of 12

Re: New broadband order cancelled?

Would it not be sensible for BT Retail to tell the customer there's no capacity and, perhaps, offer ADSL instead?
Surely that's far better customer service than cancelling orders without any explanation.
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