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Academy1964
Beginner
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Message 1 of 2

New build not line yet

Been trying to get my BB on since 22nd October. Been on the phone for many hours.

Been told should be on in next 24 hours 4 times. Still solid orange light.

After speaking with another advisor was told my FBB is stuck in Openreach Wholesale.

Order Been cleared by OP & BT but until ORWS finds the order no Internet will happen. Could take any 48 hours.

 

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: New build not line yet

@Academy1964 

Is this a direct fibre (FTTP) order? If so, had the Openreach optical modem already been fitted.

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