Been trying to get my BB on since 22nd October. Been on the phone for many hours.
Been told should be on in next 24 hours 4 times. Still solid orange light.
After speaking with another advisor was told my FBB is stuck in Openreach Wholesale.
Order Been cleared by OP & BT but until ORWS finds the order no Internet will happen. Could take any 48 hours.
Is this a direct fibre (FTTP) order? If so, had the Openreach optical modem already been fitted.