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Sfxsports
Newbie
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Message 1 of 3

New customer! But 19 days to set up broadband?

Hello,

Does anyone know if 19days from ordering TV. Line rental and broadband to having it activated is long or is this normal?

I've just moved house and was looking for a quick set up only to be told after signing up and ordering that my activation date would be 19 days later?

I've chatted to Virgin n sky and they can do it within a week. Is this 19 days actually real or will it be done sooner? Cause I might just cancel my order and go with sky if it's going to take 3 weeks

Thanks in advance 🙂
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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: New customer! But 19 days to set up broadband?

It is normal, in fact it might even be classed as quick in comparison to what some people have had to wait.

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aeiou001
Aspiring Contributor
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Message 3 of 3

Re: New customer! But 19 days to set up broadband?

I'm up to day 60 now, with BT having originaly told me it would take 21 days, still no broadband, phone or tv.

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