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Thommo59
Beginner
700 Views
Message 1 of 2

New customer, long wait

I ordered a new BT broadband deal and was promised a two week wait. The actual date came back as 4 weeks - double the time!!

is this kind of tardy timekeeping normal with BT and is there any way of bringing it forward?

im still in my cancellation period so am now checking if any other suppliers can do it quicker.

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1 REPLY 1
PaddyB
Moderator
Moderator
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Message 2 of 2

Re: New customer, long wait

Hi @Thommo59,

Welcome to the Community and thank you for posting. I'm sorry your order has been delayed. Have been given you a reason for the delay?

Thanks

Paddy

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