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Beginner
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Message 1 of 8

No £100 M&S Voucher I was promised

Very disppointed to have received no £100 voucher i was promised when I signed up for Broadband around Black Friday period.  

Claim submitted but no reply whatsoever.

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7 REPLIES 7
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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: No £100 M&S Voucher I was promised

Welcome to this user forum.

When was your service activated?

Did you use this form https://www.broadbandbenefits.co.uk/marksandspencers/

Have the 45 days passed since you submitted the claim

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Beginner
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Message 3 of 8

Re: No £100 M&S Voucher I was promised

When was your service activated? 

Answer: 2nd December 2018

Did you use this form https://www.broadbandbenefits.co.uk/marksandspencers/

Answer: Yes, I did.

Have the 45 days passed since you submitted the claim

Answer: No but i am worried that my claim may not even get to BT team.

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Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: No £100 M&S Voucher I was promised

If you have not received it after 45 days, then post back here, and help can be offered.

 

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Beginner
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Message 5 of 8

Re: No £100 M&S Voucher I was promised

Hello,

Could you help me chase M&S £100 voucher please. Has been more than 45 days now. Thank you.

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Distinguished Guru
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Message 6 of 8

Re: No £100 M&S Voucher I was promised

Hi @skyblue007,

I am sorry to see that you still haven't received it. As you've already claimed it we'll need to get in touch with a team who help issue them. I've sent you a Private Message so we can get working on this for you.

Thanks

DanielS

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Beginner
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Message 7 of 8

Re: No £100 M&S Voucher I was promised

Hi sent you PM.
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Distinguished Guru
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Message 8 of 8

Re: No £100 M&S Voucher I was promised

Thanks @skyblue007.

I can see it's there. As mentioned in my private message to you, one of my team will be in touch over the next couple of working days.

DanielS

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