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DAPAUL
Beginner
103 Views
Message 1 of 3

No Amazon voucher

Hi I got an email on 4th Nov thanking me for claiming 150 pounds Amazon voucher,I had followed all correct steps for entitlement but I haven't received any further communication or voucher?
I have filled in the help query form on the page for help with vouchers twice,most recent being 1 week ago.
My order was BTCZZE0ZZ******** and my ref from filling in form was *****-*****

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: No Amazon voucher

Hi @DAPAUL and welcome.

 

I've edited your posts to remove the references (don't post personal details) but I checked the email reference and it is with the vouchers team. They'll be in touch directly in the next few days.

 

Cheers

 

David

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mychips
Contributor
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Message 3 of 3

Re: No Amazon voucher

BT dont like sending out Vouchers, they make these great promises and just never deliver im still waiting from August and complained so many times, they just do not care about their customers at all. 

 

Such a cowboy operation

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