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zzsanguinius23
Beginner
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Message 1 of 2

No BT reward card

Hi

I ordered Fibre 2 on the 17/7/2020 that was activated on the 08/08/2020, it is passed the cancellation period but I see nothing on the BT rewards page. Could i have a little assistance in getting this sorted please.

Thanks!

Mark

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1 REPLY 1
RobbieMac
Moderator
Moderator
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Message 2 of 2

Re: No BT reward card

Hi @zzsanguinius23 

Welcome to the Community and thanks for your post!

I'm sorry that you're having problems claiming for the reward card that was included in the package you ordered.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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