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PaulSteve
Beginner
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Message 1 of 8

No Fitbit email

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Hi there,

Haven't received Fitbit code and it's now been 16 days since activation. Could this query be picked up please by a moderator?

Thankyou

Paul S
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7 REPLIES 7
Moderator
Moderator
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Message 2 of 8

Re: No Fitbit email

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Hi @PaulSteve,

Welcome to the Community and thanks for your post!

Sorry that you haven't received the code to redeem your gift.  Have you checked all the folders of the mailbox you used when you placed your order?  If you have and there is still no sign of it you can send us over your details and we'll check this for you from here.

Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

Community ModeratorRobbieMac
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PaulSteve
Beginner
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Message 3 of 8

Re: No Fitbit email

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Thanks for timely response RobbieMac, I've sent details as requested. Hopefully be resolved soon 👍

Paul S
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Moderator
Moderator
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Message 4 of 8

Re: No Fitbit email

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Hi @PaulSteve I wanted to check if you have received the fitbit code yet.

Post back and let me know.

Cheers
John

Community ModeratorJohnC
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PaulSteve
Beginner
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Message 5 of 8

Re: No Fitbit email

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Hi John, apologies as was waiting on receipt of item before posting.

Yes, I received the code and the item is currently processing. Thanks for your assistance, much appreciated 👍

Regards
Paul S
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Moderator
Moderator
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Message 6 of 8

Re: No Fitbit email

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Hi PaulSteve

Thanks for posting back, John is out of the office currently but I'll pass on that this has been received.

Cheers

Stuart

Community ModeratorStuartH
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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PaulSteve
Beginner
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Message 7 of 8

Re: No Fitbit email

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Fitbit now recieved,many thanks for your assistance 👍
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Moderator
Moderator
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Message 8 of 8

Re: No Fitbit email

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@PaulSteve brilliant thanks for updating the thread, I'll let @JohnC2 know that it's arrived Smiley Happy

Community ModeratorNeilO
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