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Tonyj2
Newbie
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Message 1 of 3

No free Samsung tablet

Signed up to By on the 14th March 2019, have not received link for free gift .
Have spoke to call centre twice and told this is being looked into can someone please help
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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: No free Samsung tablet

Welcome to this user forum. @Tonyj2 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: No free Samsung tablet

Hi @Tonyj2 welcome to the community and thanks for posting, I'm sorry to see that you're having to chase your free gift voucher.   

The voucher code and link are normally emailed 14 days after your broadband has been connected to allow the cooling off period to finish.  If this timescale has already passed the mod team will be happy to chase that up for you, I've sent you a Private Message with details on how you can get in contact with us.

Thanks

Neil
 

Community ModeratorNeilO
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