been trying to log into MYBT on my home pc and laptop, but keep getting dumped back to the enter your email or BTID screen ?
e.g. "Something went wrong. Please try again."
Even if i click on the Forgot my password link, i get asked to enter my email, which i do... and i get dumped again back to the login page....an endless loop.
Oddly, its not even 'locking me out' after so many failed attempts...? why not?
I am able to log in using my iPhone MYBT app... so it has to be at BT's web-client servers , end....
attempts tried:
tried two separate computers on separate broadbands. tried two browsers, Chrome and Edge. Tried clearing cache on everything..same result....
and as if that isnt bad enough... i foolishly attempted to go onto Live Chat... oh dear god! Thats a 40 minutes of my life i can never get back!
I got passed around 5! yes, 5! different foreigners in Delhi i presume, going by their unpronounceable names... and by the time i had reached the 5th BT representative... he just said and i quote, "outage - 4hrs - try again after sometime - bye!" and told me to end the chat and fill in the survey... eh..what survey, i wasnt offered one (but i really wish I had been able to fill one in!). In honesty, after that totally moronic Live Chat experience, i really just wanted to leave BT forever! ... rant over!
can anyone confirm the waffle that there is a 4 hour outtage ?? as i see no relevance to that anywhere in here...??
..and, how do i get to log back into MyBT, if there isn't (an alleged) 4 hour outage...?
thanks
