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Message 1 of 2

No returns bag

We are also having an issue with the returns bag.  We upgraded recently and have been told we should receive a bag but nothing in two weeks.  Going onto the 'Please return your equipment' the status is 'Waiting for you to return' and when clicking 'Send me a new returns bag' we get the message that we can't order a returns bag at the moment.

 

Could someone please organise a returns bag for us as we do not want to incur any charges.

 

Thanks

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Message 2 of 2

Re: No returns bag

Hi @Kayobi and welcome to our community.

I can arrange the returns bag for you. I'll drop you a private message now so you can get in touch.

Cheers

David

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