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Graham345
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Message 1 of 3

Nobody has asked for my MAC ?

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I'm due to go Infinity 2 on 28/10, but at no point has BT mentioned the need for my MAC code ? EE supplied it to me surprisingly promptly and with minimal hassle 10 days ago. Will my connection still go ahead without it ? Would BT have got it from EE ?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Nobody has asked for my MAC ?

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try phoning options team who are really for existing bt customers but they may be able to help or at least point you in right direction  they are uk based  0800800030



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Graham345
Contributor
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Message 3 of 3

Re: Nobody has asked for my MAC ?

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Thanks for that. The chap I spoke to was very helpful. It doesn't look like it should be a problem.

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