I am currently setting a new windows 10 PC up on behalf of my father in law - trying to setup BT cloud primarily and make sure of the settings.
I have had issues with this (covered and solved in a seperate post) but this is a general issue with the myBT.
Every time I successfully log in (can sometimes take 5-10 attempts even with the correct login details) the dashboard jumps directly to YahooMail - any link from here to 'My Account' or products etc kicks me straight back to the log in page.
I need to get to the 'My Products' page but am finding this impossible and massively frustrating.
I am using Chrome but have also tried in internet explorer and Edge.
Cookies and cache have also been cleared but this actually made it even worse at successful log ins.