cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Moderator
Moderator
212 Views
Message 11 of 18

Re: Not received free Echo

Go to solution

Hi @grungernut,

@PaddyB is still investigating this for you. He should hopefully have an update tomorrow for you.

Thanks

DanielS

0 Ratings
Reply
Moderator
Moderator
195 Views
Message 12 of 18

Re: Not received free Echo

Go to solution

Hi @grungernut,

Thank you for taking my call today. The Rewards Team have got back to me this morning to say they Voucher to claim the Echo has been sent to your email. If you follow the instruction in the email to complete the claim, you should receive the ECHO in the next 4 weeks.

If you have any issues using that voucher, please post back.

Thanks

PaddyB

0 Ratings
Reply
grungernut
Contributor
194 Views
Message 13 of 18

Re: Not received free Echo

Go to solution
Thanks for the support Patrick. I haven't received the email yet I will let you know if I have any problems once I have it.

Mark
0 Ratings
Reply
grungernut
Contributor
183 Views
Message 14 of 18

Re: Not received free Echo

Go to solution

Patrick, I still have not recieved any email, checked spam etc but nothing. Can you check it went to the correct address please.

 

Thanks

0 Ratings
Reply
Moderator
Moderator
176 Views
Message 15 of 18

Re: Not received free Echo

Go to solution

Hi @grungernut @PaddyB has left the office for today. He will be back on Friday and check this and update you then.

Cheers
John

grungernut
Contributor
168 Views
Message 16 of 18

Re: Not received free Echo

Go to solution
Thanks john

This is getting very frustrating now. Patrick has been very helpful and said the reward team had sent me an email with the echo voucher code but I have not had and its just dragging on. If nobody else can deal with this then hopefully he can shed some light on it on Friday.
0 Ratings
Reply
grungernut
Contributor
150 Views
Message 17 of 18

Re: Not received free Echo

Go to solution
All sorted got the code today. thanks for the help guys.
0 Ratings
Reply
Moderator
Moderator
144 Views
Message 18 of 18

Re: Not received free Echo

Go to solution

Hi @grungernut Thanks for the update and I'll let @PaddyB know it's arrived.

Cheers
John

0 Ratings
Reply