Not received free Echo

[DanielS]

Hi @grungernut,

@PaddyB is still investigating this for you. He should hopefully have an update tomorrow for you.

Thanks

DanielS

[PaddyB · Accepted solution]

Hi @grungernut,

Thank you for taking my call today. The Rewards Team have got back to me this morning to say they Voucher to claim the Echo has been sent to your email. If you follow the instruction in the email to complete the claim, you should receive the ECHO in the next 4 weeks.

If you have any issues using that voucher, please post back.

Thanks

PaddyB

[grungernut]

Thanks for the support Patrick. I haven't received the email yet I will let you know if I have any problems once I have it.

Mark

[grungernut]

Patrick, I still have not recieved any email, checked spam etc but nothing. Can you check it went to the correct address please.

Thanks

[JohnC2]

Hi @grungernut @PaddyB has left the office for today. He will be back on Friday and check this and update you then.

Cheers
John

[grungernut]

Thanks john

This is getting very frustrating now. Patrick has been very helpful and said the reward team had sent me an email with the echo voucher code but I have not had and its just dragging on. If nobody else can deal with this then hopefully he can shed some light on it on Friday.

[grungernut]

All sorted got the code today. thanks for the help guys.

[JohnC2]

Hi @grungernut Thanks for the update and I'll let @PaddyB know it's arrived.

Cheers
John