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KimBev
Beginner
333 Views
Message 1 of 3

Not received jbl flip speaker

Has anyone had such a long wait and false promises for their jbl flip speaker?

Ordered sims towards the end of November, no email after 30 days, rang BT who said they would send an email, never received email, rang BT again on 27 December who confirmed that the speaker order had been placed and I would have delivery within 30 days. It now the 1st February? 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
329 Views
Message 2 of 3

Re: Not received jbl flip speaker

@KimBev 

What date did you place your order?

There was an offer for the JBL Flip 4 for orders placed between the 25th October and 21st of November then a new promotion started for a JBL soundbar from the 22nd November to 7th of December

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PaddyB
Moderator
Moderator
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Message 3 of 3

Re: Not received jbl flip speaker

Hi @KimBev,

Welcome to the Community and thank you for posting. I'm sorry if you haven't received your Tech Gift as part of signing up to BT. If you send me in your details I'll be able to chase this with the Promotions team.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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