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DannyK24
Beginner
411 Views
Message 1 of 4

ORDI Request

Hi all 🙂

 

I am moving into a new property however have been told the the address is a Silver Key Address and needs upgraded to Gold?

 

Looking at previous posts I can see that other people have managed to do this however I can't seem to complete the request,

 

Any help and assistance is appreciated. 

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage
404 Views
Message 2 of 4

Re: ORDI Request

are you a bt broadband customer



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DannyK24
Beginner
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Message 3 of 4

Re: ORDI Request

I am not a BT customer, I was trying to place an order but got told that my address needed updated before this can happen

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imjolly
Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: ORDI Request

is it a new built property as many have FTTP  are you not transferring your existing broadband

you need to place order before BT will help as you need to be bt customer



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