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Grahamw94
Beginner
277 Views
Message 1 of 7

ORDI Request

Hi, when ive googled ORDI Request it seems like this forum is the only place you can get some help as BT support dont seem to know what it means.

Im a current BT BB Customer looking to leave to SKY but my address on the Open reach database isn't matching so need to have an ORDI request submitted. Could a mod help me with this?

 

Ive actually got two accounts, and it seems like they have details for the two properties mixed up so both will need changing. 

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6 REPLIES 6
Danathan
Contributor
271 Views
Message 2 of 7

Re: ORDI Request

Is your broadband with Sky or BT? Your question suggests it is with BT, but you say you want to leave Sky.

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Grahamw94
Beginner
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Message 3 of 7

Re: ORDI Request

Hi, currently with BT but wanting to leave to join sky. Sorry if that wasn't clear

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imjolly
Distinguished Sage
Distinguished Sage
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Message 4 of 7

Re: ORDI Request

have you checked your address is correct on royal mail database?



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Grahamw94
Beginner
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Message 5 of 7

Re: ORDI Request

Yes both addresses are correct on the database. 

seems to me they have merged two addresses together and everything has got mixed up that way but because of data protection I can’t have that confirmed. 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 6 of 7

Re: ORDI Request

I have asked mods to see if they can help



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JohnC2
Moderator
Moderator
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Message 7 of 7

Re: ORDI Request

Hi @Grahamw94 welcome to the forum and thanks for posting. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to help you with this.

cheers
John

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