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roadrunner67
Aspiring Contributor
487 Views
Message 1 of 9

Obsolete accounts.

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When I login my BT account there are three old obsolete accounts still showing, why aren't they deleted if they haven't been used for years.

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8 REPLIES 8
Moderator
Moderator
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Message 2 of 9

Re: Obsolete accounts.

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Hi roadrunner67,

 

Thanks for posting. I'll be happy to tidy things up on the account for you. Just drop me an email with your details. You'll get the 'contact us' link in my profile.

 

Cheers

 

David

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roadrunner67
Aspiring Contributor
445 Views
Message 3 of 9

Re: Obsolete accounts.

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Thanks for your reply David. I went to your profile but there doesn't appear to be a button to click on to send you an email with my details.  Regards, John (roadrunner67)

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Distinguished Sage
Distinguished Sage
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Message 4 of 9

Re: Obsolete accounts.

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It should be here. If not the moderators will re-post the link when they come on duty tomorrow.

 

Contact.jpg

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Moderator
Moderator
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Message 5 of 9

Re: Obsolete accounts.

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Hi roadrunner67,

 

Apologies for the mix up.

 

Click on my username >> RobbieMac and you'll see the link under the section "about me".

 

Cheers,

 

Robbie

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roadrunner67
Aspiring Contributor
340 Views
Message 6 of 9

Re: Obsolete accounts.

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I received an automated email reply with a reference number three days ago and I've heard nothing since.

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Moderator
Moderator
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Message 7 of 9

Re: Obsolete accounts.

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Hi Roadrunner67,

 

Sorry about the delay replying we're really busy in the mod team at the moment.  I can see you're email is in the queue and once it reaches the top we'll be in touch.

 

Neil

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roadrunner67
Aspiring Contributor
333 Views
Message 8 of 9

Re: Obsolete accounts.

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Thanks Neil, I understand... I just thought my email had got lost or something.

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roadrunner67
Aspiring Contributor
312 Views
Message 9 of 9

Re: Obsolete accounts.

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All sorted now... thank you.

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