cancel
Showing results for 
Search instead for 
Did you mean: 
roadrunner67
Aspiring Contributor
485 Views
Message 1 of 9

Obsolete accounts.

Go to solution

When I login my BT account there are three old obsolete accounts still showing, why aren't they deleted if they haven't been used for years.

0 Ratings
Reply
8 REPLIES 8
Moderator
Moderator
464 Views
Message 2 of 9

Re: Obsolete accounts.

Go to solution

Hi roadrunner67,

 

Thanks for posting. I'll be happy to tidy things up on the account for you. Just drop me an email with your details. You'll get the 'contact us' link in my profile.

 

Cheers

 

David

0 Ratings
Reply
roadrunner67
Aspiring Contributor
443 Views
Message 3 of 9

Re: Obsolete accounts.

Go to solution

Thanks for your reply David. I went to your profile but there doesn't appear to be a button to click on to send you an email with my details.  Regards, John (roadrunner67)

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
437 Views
Message 4 of 9

Re: Obsolete accounts.

Go to solution

It should be here. If not the moderators will re-post the link when they come on duty tomorrow.

 

Contact.jpg

0 Ratings
Reply
Moderator
Moderator
396 Views
Message 5 of 9

Re: Obsolete accounts.

Go to solution

Hi roadrunner67,

 

Apologies for the mix up.

 

Click on my username >> RobbieMac and you'll see the link under the section "about me".

 

Cheers,

 

Robbie

0 Ratings
Reply
Highlighted
roadrunner67
Aspiring Contributor
338 Views
Message 6 of 9

Re: Obsolete accounts.

Go to solution

I received an automated email reply with a reference number three days ago and I've heard nothing since.

0 Ratings
Reply
Moderator
Moderator
335 Views
Message 7 of 9

Re: Obsolete accounts.

Go to solution

Hi Roadrunner67,

 

Sorry about the delay replying we're really busy in the mod team at the moment.  I can see you're email is in the queue and once it reaches the top we'll be in touch.

 

Neil

0 Ratings
Reply
roadrunner67
Aspiring Contributor
331 Views
Message 8 of 9

Re: Obsolete accounts.

Go to solution

Thanks Neil, I understand... I just thought my email had got lost or something.

0 Ratings
Reply
roadrunner67
Aspiring Contributor
310 Views
Message 9 of 9

Re: Obsolete accounts.

Go to solution

All sorted now... thank you.

0 Ratings
Reply