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Bonnie1
Newbie
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Message 1 of 2

Old defaulted account paid

I am going round in circles with this.  I am currenty with BT just for the sports package but I used to have an old BT account that I paid in full for £212.00 on the 27th October 2016.  However it remains on my credit file as a default despite several operators advising me it has been paid and the account is closed.   I have asked for this to be correctly updated on my credit file and for the past six weeks this has not been done. I urgently need this rectified as we are appling for a mortgage next year and need all my credit file to be correct etc etc.

 

can anyone help.  

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Old defaulted account paid

For any queries about your credit file it should be raised directly with Equifax.

 

You can find out how to contact them and what happens at the below link:

 

Have a question about your credit file?

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