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Emila_86
Beginner
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Message 1 of 3

Old outstanding account

Hi, I've been sifting through my credit file to get it all cleaned up and I've noticed that there's an outstanding balance of £51 on my credit file from a very old account. I'd like to get this sorted asap and get it removed but cannot find a number to contact bt. Can anyone help? Thanks
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Moderator
Moderator
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Message 2 of 3

Re: Old outstanding account

Hi @Emila_86 and welcome.

 

The quickest way to get this sorted would be to contact the billing chat guys but if that doesn't work out post back and we'll try to help.

 

Cheers

 

David

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Emila_86
Beginner
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Message 3 of 3

Re: Old outstanding account

Hi, thank you to getting back to me. It will not let me submit my question 😕
Emila
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