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Moderator
Moderator
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Message 11 of 15

Re: Online order error message Ref# CON-0067

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@Adrian0067 no problem, let me know how you get on.

Community ModeratorNeilO
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Adrian0067
Beginner
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Message 12 of 15

Re: Online order error message Ref# CON-0067

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Just to let you know, that worked well. I was put through to the Easy Assist Team and they were really helpful and I have now been able to place my order. You have helped me save £175 by ordering this way, so thank you very much NeilO.
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DEEMARX
Newbie
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Message 13 of 15

Re: Online order error message Ref# CON-0067

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Hello - i'm also trying to place and online order for phone and broadband but i get the following message coming up:

 

Error Message Ref# CON-0067 

 

Please could you message me a link to chat with the online orders department or help me with to put my order through successfully.

 

Thanks for your time on this.

 

Regards, Dee.

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Moderator
Moderator
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Message 14 of 15

Re: Online order error message Ref# CON-0067

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Hi @DEEMARX Welcome to the forum. You can contact the order team at :

https://bt.custhelp.com/app/chat/contact_chat/queue_id/463/c/5617,5621

If you have any further question please don’t hesitate to come back to me.

Cheers

John

Community ModeratorJohnC
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NewCustomer01
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Message 15 of 15

Re: Online order error message Ref# CON-0067

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When will BT solve this issue. Almost an year since this error is reported

 

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