cancel
Showing results for 
Search instead for 
Did you mean: 
jusone1
Newbie
138 Views
Message 1 of 6

Open reach have incorrect postcode

Hello,

Open Reach have incorrect postcode and it causing a huge number of issues.  Have tried 8 times trying to get it updated but nothing is done.  All it needs to be changed to is the one on the BT address finder which is correct !!!

0 Ratings
Reply
5 REPLIES 5
Distinguished Sage
Distinguished Sage
132 Views
Message 2 of 6

Re: Open reach have incorrect postcode

@jusone1

Who provides your phone service?

0 Ratings
Reply
Highlighted
jusone1
Newbie
121 Views
Message 3 of 6

Re: Open reach have incorrect postcode

It’s BT. Have requested it be changed and BT keep saying will have to go to be checked and be done but isn’t.
0 Ratings
Reply
Distinguished Sage
Distinguished Sage
118 Views
Message 4 of 6

Re: Open reach have incorrect postcode

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Reply
jusone1
Newbie
114 Views
Message 5 of 6

Re: Open reach have incorrect postcode

Thank you
0 Ratings
Reply
Moderator
Moderator
103 Views
Message 6 of 6

Re: Open reach have incorrect postcode

Hi @jusone1,

I'll be able to help you get the address details corrected. Please can you send me in your details using the "Contact The Mods" link found in my profile.

Thanks

PaddyB

 

Community ModeratorPaddyB
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply