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Newbie
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Message 1 of 6

Open reach have incorrect postcode

Hello,

Open Reach have incorrect postcode and it causing a huge number of issues.  Have tried 8 times trying to get it updated but nothing is done.  All it needs to be changed to is the one on the BT address finder which is correct !!!

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Open reach have incorrect postcode

@jusone1

Who provides your phone service?

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Newbie
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Message 3 of 6

Re: Open reach have incorrect postcode

It’s BT. Have requested it be changed and BT keep saying will have to go to be checked and be done but isn’t.
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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Open reach have incorrect postcode

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Newbie
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Message 5 of 6

Re: Open reach have incorrect postcode

Thank you
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Moderator
Moderator
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Message 6 of 6

Re: Open reach have incorrect postcode

Hi @jusone1,

I'll be able to help you get the address details corrected. Please can you send me in your details using the "Contact The Mods" link found in my profile.

Thanks

PaddyB

 

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