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DanJohn
Aspiring Contributor
245 Views
Message 1 of 4

Openreach says i have Fibre available but i can't get Fibre

if you go over to the https://www.homeandbusiness.openreach.co.uk/fibre-broadband/when-can-i-get-fibre openreach website and select the PDF view and CTRL F the cabinet name BIRTLEY it says that my area has FTTC & FTTP available now but when i go onto the BT website and search my Postcode i don't have FTTC/P Available. Am I Missing something or is there any information where i can get which tells me when i will have FTTc/p available.

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3 REPLIES 3
Distinguished Sage
Distinguished Sage
242 Views
Message 2 of 4

Re: Openreach says i have Fibre available but i can't get Fibre

Try using your BT Retail phone number in the availability checker.

Broadband availability checker


Please remember to edit out your phone number before you post the results.

But leave the cabinet and exchange information showing.

Moderator
Moderator
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Message 3 of 4

Re: Openreach says i have Fibre available but i can't get Fibre

Hi @DanJohn,

Do you have an active BT Telephone service? If so can you enter the number on the link posted by @Keith_Beddoe?

This will help to show what service are available on your line.

Thanks

PaddyB

Community ModeratorPaddyB
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DanJohn
Aspiring Contributor
161 Views
Message 4 of 4

Re: Openreach says i have Fibre available but i can't get Fibre

sorry for the late reply. I have also checked other postcodes around my neighbourhood and they seem to have fibre.

 

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