Welcome to this user forum.
In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker
Please remember to edit out your phone number before you post the results.
Its possible that the fibre cabinet is full.
Has your phone line been transferred, or is it still with Sky?
No, I mean my business as a paying customer. Sorry for any confusiom
Just making sure you wer on the right forum
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.